Terms and Conditions
Welcome to ONLINE LIGHT TRADING SRL. We are committed to operating with transparency, integrity, and professionalism in every aspect of our business. Our goal is to provide customers with a safe, reliable, and high-quality shopping experience. These Terms and Conditions are designed to clearly explain your rights and obligations when accessing our website or purchasing our products.
By accessing, browsing, or placing an order through our website, you confirm that you have read, understood, and agreed to be bound by the Terms and Conditions outlined below. These terms apply to all visitors, users, and customers of our services.
1. General Information
ONLINE LIGHT TRADING SRL operates as an international e-commerce company serving customers across Europe and other selected regions. We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication on this page. It is the customer's responsibility to review the Terms periodically.
Our website and services are intended for individuals who are legally capable of entering into binding contracts under applicable law.
2. Products, Pricing, and Availability
We make every effort to ensure that all product descriptions, images, specifications, and pricing information presented on our website are accurate and up to date. However, minor variations may occur due to technical, visual, or supplier-related factors.
All prices displayed on our website are shown in the customer's local currency, based on their location. Currency conversion may be applied automatically for convenience and transparency. Final pricing, including applicable taxes, shipping fees, or additional service charges, will be clearly displayed before order confirmation.
We reserve the right to modify product prices, promotional offers, availability, and specifications at any time without prior notice. These changes will not affect orders that have already been confirmed and accepted.
All orders are subject to product availability. In the event that a product becomes unavailable after an order is placed, we reserve the right to cancel the order and provide an appropriate resolution, including a full refund where applicable.
3. Order Acceptance and Validation
When you place an order on our website, you agree to provide accurate, complete, and current information, including your name, delivery address, phone number, and any other required details. This information is necessary to ensure proper order processing and delivery.
All orders are subject to verification and acceptance. We reserve the right to refuse, suspend, or cancel any order at our sole discretion in cases including, but not limited to:
- Suspected fraudulent activity
- Incomplete, false, or inaccurate customer information
- Failed delivery validation or unreachable contact details
- Technical errors affecting pricing or product information
- Unusual or suspicious order patterns
If an order is canceled after payment has been completed, the customer will receive a full refund using the original payment method, in accordance with applicable regulations.
4. Shipping, Delivery, and Fulfillment
We work with professional logistics partners and fulfillment centers to ensure reliable and efficient delivery. Estimated delivery times are provided for informational purposes and may vary depending on destination, logistics conditions, customs processes, or other external factors beyond our direct control.
While we make every effort to meet expected delivery timeframes, delays may occasionally occur due to circumstances such as weather conditions, transportation disruptions, customs clearance, or high seasonal demand.
Once an order has been dispatched, customers may receive tracking information where available. It is the customer's responsibility to ensure availability at the delivery address and provide accurate contact details to facilitate successful delivery.
5. Customer Responsibilities
By using our website and services, you agree to use them in accordance with applicable laws and regulations. You must not engage in any activity that may disrupt, damage, interfere with, or compromise the functionality, security, or integrity of our website or operations.
Any misuse of the website, including fraudulent activity, unauthorized access attempts, abuse of promotional systems, or provision of false information, may result in suspension or permanent restriction of access to our services.
6. Limitation of Liability
To the fullest extent permitted by applicable law, ONLINE LIGHT TRADING SRL shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Our total liability in connection with any claim related to an order shall be strictly limited to the value of the purchased product or order in question.
We are not responsible for delays, losses, or failures caused by events beyond our reasonable control, including but not limited to logistics disruptions, force majeure events, technical failures, or third-party service interruptions.
7. Accuracy of Information
We strive to ensure that all information presented on our website is accurate, complete, and current. However, we do not guarantee that all content will always be entirely free from errors, omissions, or technical inaccuracies. We reserve the right to correct any such errors and update information at any time without prior notice.
8. Acceptance of Terms
By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these terms, you should not use our website or purchase our products.